AT&T to Pay $60 Million To Current and Former Customers
AT&T will pay $60-million to settle litigation with the Federal Trade Commission. The mobile provider is paying up after allegations that they misled millions of customers by charging them for “unlimited” data plans while reducing their data speeds.
The FTC issued a news release that explains the complaint was filed in 2014 and says, "AT&T failed to adequately disclose to its unlimited data plan customers that, if they reach a certain amount of data use in a given billing cycle, AT&T would reduce—or “throttle”—their data speeds to the point that many common mobile phone applications, such as web browsing and video streaming, became difficult or nearly impossible to use."
The $60 million paid by AT&T will be used to provide partial refunds to both current and former customers. Both current and former customers who had originally signed up for unlimited plans prior to 2011 but were throttled by AT&T will receive a partial refund. No one is required to submit a claim. If you are still a customer you will receive a credit on your bill. If you are no longer a customer you will receive a check in the mail.